Think SMS Marketing Doesn’t Work for 
Local Businesses? 

9 SMS Marketing Tricks Local Businesses Don’t Want You to Know

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In today's busy world, grabbing your customers' attention can be tough, but SMS marketing makes it easy! Did you know that over 90% of text messages are opened within just three minutes? That's faster than email or social media could ever promise. If you're a local business owner, it's time to tap into this powerful marketing channel.

 

Let's dive into nine simple yet highly effective SMS marketing strategies, complete with real-life examples, to help your business build stronger customer relationships and boost sales:

 

1. Personalized Promotions:  Everyone loves feeling special! Send personalized offers based on your customers' past purchases or special occasions. For instance, your favorite local café might text you a free pastry coupon on your birthday, or a clothing store could offer discounts tailored to your previous shopping habits.

 

Real-World Example: A boutique in Atlanta sends exclusive discount codes via SMS to customers who've shopped recently. The result? A 30% rise in repeat visits and sales.

 

2. Time-Sensitive Alerts:  There's nothing like a ticking clock to drive quick action. Use SMS to announce flash sales, limited-time deals, or urgent notifications. Customers won't want to miss out!

 

Real-World Example: A Seattle car dealership sent a "48-hour flash deal" text alert and experienced record-breaking weekend foot traffic and sales.

 

3. Loyalty Programs:  Keep your customers coming back by using SMS for your loyalty programs. Send quick texts about reward points, special offers, and VIP-exclusive deals. Staying top-of-mind encourages repeat visits.

 

Real-World Example: A local spa chain texts monthly updates on reward balances and special perks, boosting their monthly visits by 25%.

 

4. Customer Surveys:  Customer feedback is gold, and texting surveys after visits or purchases can help you gather valuable insights quickly. Keep surveys brief, and you'll see response rates soar!

 

Real-World Example: A family-owned restaurant sends a short text survey within a day of dining. Quick feedback helps them spot and fix service issues promptly, significantly enhancing customer satisfaction.

 

5. Event Reminders: Hosting an event? SMS reminders are a fantastic way to boost attendance and minimize no-shows. A timely reminder can make all the difference.

 

Real-World Example: A local bookstore texts reminders about book signing events, increasing attendance by 40% compared to email reminders alone.

 

6. Exclusive Early Access Offers: Give your SMS subscribers the VIP treatment by offering exclusive early access to new products, services, or sales. Early access fosters loyalty and creates excitement, driving faster purchase decisions.

 

Real-World Example: A Denver garden center offers subscribers early bird access to seasonal plant sales. As a result, sales to subscribers jumped by 35%, with many products selling out before opening to the public.

 

7. Text-to-Win Contests: Create buzz and grow your subscriber list by launching fun and engaging text-to-win contests. Customers simply text a keyword to enter, giving your business more contacts for future marketing.

 

Real-World Example: A pizza place in Chicago ran a weekly text-to-win contest offering a pizza party. Participation doubled their subscriber list within two months, dramatically boosting their marketing reach.

 

8. Referral Program Invites:  Word-of-mouth marketing is powerful, and SMS is perfect for amplifying your referral programs. Encourage your happy customers to bring their friends and family by texting exclusive referral codes or incentives. It's a win-win: your existing customers feel valued, and you gain new customers effortlessly.

 

Real-World Example: A local fitness studio in Boston uses SMS to send personalized referral invites to members, offering them a free month for every friend who signs up through their referral code. Within three months, their membership grew by 20%.

 

9. Re-engagement Campaigns:  Every business has customers who drift away over time. SMS can help bring them back into the fold by sending thoughtful re-engagement messages. Offer exclusive incentives or personalized reminders designed to reconnect with inactive customers and remind them why they loved your business in the first place.

 

Real-World Example: A bakery in San Diego sends “We Miss You” SMS offers to customers who haven't visited in over 90 days. They include a special coupon for a free cupcake on the next visit. This simple gesture has successfully reactivated 25% of their inactive customer base.

 

SMS marketing is a direct, personal way to stay connected with your customers. Start small, track your success, and tweak your strategies as you learn what truly resonates with your audience. 

 

Give these tips a try—you might just be surprised at how effective texting can be!

 

Download our 65 tips on how to get more foot traffic, visits, and sales for your local business at https://EyeballsToProfit.com.